Drift is a conversational marketing platform that supports millions of real-time conversations while maintaining 24/7 availability. To support its rapid growth, Drift uses containerized microservices running on AWS. SignalFx streaming analytics exposed a critical gap in debugging slow endpoints and identifying critical bottlenecks. Drift now deploys SignalFx Microservices APM™ to identify performance gaps and provide dependency-aware correlation.

SignalFx is Drift’s all-in-one solution for predicting and preventing outages before they affect customers. With SignalFx, Drift has:

  • Dramatically lowered MTTR through contextual analytics-driven alerts that fire seconds after an issue
  • Reduced the time to identify the most valuable areas of improvement to just a few clicks with SignalFx Microservices APM
  • Enabled the team to solve for problems they previously couldn’t address, or worse, didn’t even know they had

“Having our tracing and metrics all under the same roof is really important for us ... SignalFx Microservices APM has become the de facto answer for teams as they try to interrogate the performance of their services.”

Trevor Rundell
Director of Engineering