“We are now able to send and analyze metrics with four times more granularity than we had before, and predict outages on our customers’ instances of AWS before Amazon does.”

Aaron Pacheco
Product Manager for Acquia’s product delivery infrastructure

 

 

 

SignalFx helps the engineering team release code quicker and more reliably, helps technical support teams troubleshoot issues immediately, and even gives Acquia’s customers the ability to directly monitor the capacity of their own services. 

 

 

ACQUIA NEEDED A MONITORING SYSTEM THAT COULD SCALE

  • Existing metrics tools performed poorly
  • Monitoring data was incomplete and untrustworthy
  • Operations teams could not easily share data with customers

RESULTS

  • Ops has real-time visibility into application and infrastructure health
  • Average time spent resolving incidents decreased by 26%
  • Ops saves more than 138 hours per month, or close to that of a full-time employee
  • Over $1,000,000 in annual cost savings realized for AWS services 

Acquia helps companies build amazing digital customer experiences. They help their customers get the most out of Drupal by providing support through paid services such as hosting, Drupal migration assistance, live support, and training.

 

 

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